An AI answering service that picks up your business phone, 24/7
It picks up on the first ring, day or night, and answers as your business— using your own website to answer callers’ questions. It books the job, sends genuine emergencies straight to you, and emails you every call as a written summary.
Good evening, Trellis Landscaping — how can I help?
Hi, I'm after a quote for the back garden. Full re-turf, maybe a patio.
Happy to get that moving. Can I take the property address?
It's 8 Fenwick Road.
8 Fenwick Road, thank you. Roughly how big is the area you're looking at?
Maybe forty feet by twenty? It's a decent size.
That helps. And is there a timeline you're working to — this season, or further out?
We'd like it done before the summer really.
Understood. Let me take your name and the best number, and I'll have someone come out to measure up and price it properly.
Marcus Feld, and it's 555 0182.
Marcus Feld, ending 0182 — got it. Someone will call you tomorrow to book the visit. Thanks Marcus.
Lead captured · summary emailed
Answerley’s real voice— the same one that answers live calls, not a voice actor. Only the agent is heard — the caller is an invented example, shown as text rather than voiced with a synthetic human.
What it does
Everything your phone line should already do
Four things, on every call, whether it is 2pm on a Tuesday or 2am on a Sunday.
Answers 24/7 in your business name
A live-sounding receptionist picks up every call — after hours, weekends, and while you are on a job — and answers questions using your own website content, in English or Spanish.
Books appointment requests
Callers get a booked request with the details already captured — name, number, and what they need — and a confirmed slot on your calendar once you connect Google Calendar or Outlook.
Sends urgent calls straight to you
Set who takes what — leaks to Mike, billing to John — and genuine emergencies get transferred to a real person in seconds instead of sitting in a voicemail box.
Spots spam and robocalls
Robocalls and telemarketers are recognized, ended politely, and never counted against your monthly call allowance. Unlike a per-minute answering service, you are never billed for one.
What actually happens
One call, from ring to your inbox
Not a demo video and not a promise — the two things the product produces on every single call. This is the call above, ninety seconds later.
New call — quote request, 8 Fenwick Road
Answerley ‹noreply@answerley.com› · Tuesday, 7:44 PM
Marcus Feld called for a quote on a full re-turf and possible patio at 8 Fenwick Road, roughly 40ft × 20ft, wanting the work completed before summer. He asked for a site visit to measure and price. No date agreed on the call.
A summary, not a “someone called”
The labelled rows exist so whoever picks the job up does not have to listen to a recording to find the address. The prose summary exists so you can triage it from a phone screen without opening anything.
Every one of them links back to the full transcript and the recording, so if a customer later remembers the conversation differently, you have what was actually said, timestamped.
Afterwards
Every call in one list, with what happened to it
Including the ones you are glad you missed. Robocalls and telemarketers are recognized, ended politely, and marked as spam — and they never count against your monthly allowance. A per-minute answering service bills you for every one.
Setup
About a minute from here to hearing it
There is no scripting to write and no onboarding call to sit through. It reads your website and drafts the whole thing, then you correct it.
- 1
Type your business name
It finds your listing and reads your website — services, hours, service area, the questions your customers ask.
- 2
Check what it learned
Everything is editable, and it flags what it could not work out rather than inventing an answer.
- 3
Hear it answer
Talk to it in the browser or have it ring your phone, using your real profile. No card needed to get this far.
- 4
Forward your line
All calls, after hours only, or only when you do not pick up. A few minutes with your carrier and it is live.
By trade
The right questions are different for every business
A plumbing call starts with “is the water still running.” A veterinary call starts with “is the animal breathing.” See exactly what it would ask for yours, what would get you woken up, and what would wait until morning.
Property Management
Tenant emergencies at 11pm, sorted from work orders that can wait.
HVAC
The first freeze triples your phones while every tech is on a roof.
Plumbing
Get the water shut off, then reach a real plumber.
Contractors
Answer the estimate call you would otherwise miss from a ladder.
Electrical
Safety-critical calls handled by your script, word for word.
Veterinary
Frightened owners get your emergency number, not a voicemail tone.
By what you need
Most people arrive with one specific problem
Nights and weekends, a phone that rings out when three people call at once, or the simple question of what this costs against a service that bills by the minute. Start wherever your problem is.
What an answering service costs
Flat monthly against per-minute billing, with a calculator you can put your own numbers into.
After hours answering service
Nights, weekends and holidays answered in your name instead of going to voicemail.
Emergency answering service
Your own rule for what counts as urgent, and a real person reached while the caller waits.
24 hour answering service
One line covered around the clock, without paying anyone to sit up for it.
Answering service with appointment scheduling
The details a booking actually needs, captured while the caller is still on the phone.
Overflow call answering
Three callers at once are three answers at once — no queue, no busy tone.
Order taking answering service
Orders read back and confirmed before they reach you, so nothing arrives half-written.
Answering service comparison
How the main services differ on price, setup time, and what they actually do on a call.
Honestly
What you are actually choosing between
Four options, including the two that are sometimes the better answer than this one.
Free, and the reason you are here. Most callers with an urgent problem hang up rather than leave a message, so your voicemail box is a record of the patient minority, not of what you are missing.
Real people, typically $250–$700 a month, almost always billed per minute or per call — so your busiest week is also your biggest invoice, and many bill you for robocalls too.
The right answer at enough volume. It is also a salary, a schedule, holidays, and nobody at 2am.
Answers instantly, every time, in your name, with your questions and your escalation rules. Flat monthly, no per-minute billing, spam not counted. The honest limitation: it is not a person. It will not build a relationship over eighteen months and it will not talk anyone through a repair. If that is what your calls need, buy a good human service — they are worth their price.
Pricing
Flat monthly. Your busiest month costs the same as your quietest.
From $49/mo for 60answered calls — no per-minute billing, ever.
See all plansSpam and robocalls are never counted against your allowance. Cancel in one click, from the dashboard, with no retention queue.
Questions
Common questions about AI answering services
What is an AI answering service?
An AI answering service answers your business phone with a natural-sounding voice assistant instead of a human operator or voicemail. Answerley picks up 24/7 in your business name, answers caller questions using your own website content, takes messages, books appointment requests, transfers urgent calls to a real person, and emails you a structured summary of every call.
How is this different from a traditional answering service?
Traditional live answering services bill per minute or per call, so a busy month costs far more than a slow one, and most charge you for spam calls too. Answerley is flat monthly from $49, never bills per minute, and never counts spam or robocalls against your allowance. It also answers instantly with no hold queue, and it already knows your services, hours, and pricing because it reads your website during setup.
How much does an answering service cost?
A human answering service typically runs $250 to $700 a month for a small business. Answerley is $49/mo for 60 answered calls, $99/mo for 150, and $199/mo for 400, or $41, $83, and $166 per month billed annually. There is no per-minute billing — your busiest month costs the same as your slowest — and spam calls are never counted against your allowance. Go past your allowance and we keep answering: extra calls are 90¢ each on Starter, 75¢ on Standard and 60¢ on Pro, and we email you at 80% and again when you reach it.
Can it answer calls after hours?
Yes. Answerley answers 24 hours a day, seven days a week, including nights, weekends, and holidays. You can set different behavior for after-hours calls — for example, take a message for routine enquiries but transfer a genuine emergency straight to your cell.
Does it speak Spanish?
The voice runtime is multilingual and the agent is instructed to follow a caller who clearly speaks another language it can speak. What is not in the dashboard yet is a per-business language setting, so every line currently opens in English. Spanish-first answering is something we are finishing rather than something you can switch on today.
What kinds of businesses use it?
It is built for small businesses whose phone is their pipeline: HVAC, plumbing, electrical, roofing and other home-service contractors, property management and real estate, veterinary clinics, law firms, accounting practices, and funeral homes. Anywhere a missed call is a missed job.
How long does setup take?
About sixty seconds. Type your business name, we find your Google listing and read your website, and an AI-generated answering profile — your services, hours, FAQs, and greeting — is ready for you to edit. You can then talk to your own AI receptionist in the browser and place a real test call before you enter a card.
Hear it answer a call in your own business's name, before you pay anything.
Hear it answer your callsNo card needed to hear it. Flat monthly from $49, cancel in one click.